Telecoms used to be largely managed by traditional specialist organisations. Nowadays, we class telecoms as including your internet connection (broadband, leased line, 3/4G, or satellite), Wifi and phone calls. This is now a major area of focus given that the traditional systems (ISDN) are being phased out, and the growing use of the cloud means your Internet has to work reliably 24/7/365.
There are many advantages to a strategy that brings together all of these areas under single management. The two key advantages are to improve co-ordination and reduce costs. We cover these areas for you, and aim to simplify and remove the headache. Our key strength is impartiality, ensuring you get the best advice on what systems are best for you.
Voice over Internet Protocol (VoIP) – is a money-saving alternative to making phone calls on a traditional landline. The biggest advantage of VoIP is that it offers significantly lower costs because you can remove the fixed line rental fees (as well lower the price of calls). The new systems we recommend, are designed from the ground up to work over the internet and have built in protection against attack by hackers. As an added benefit they work from anywhere which is great for remote working and branch/satellite offices.Find out more
We can help you decide what business broadband and fibre broadband is best for your organisation and its specific needs. We can help determine the best balance of cost and reliability as well as helping manage the ordering process, static IP addresses, hardware and other requirements. Leased Lines offer high speed reliable Internet access 24 hours a day, seven days a week. A Service Level Agreement (SLA) guarantees fix times and quality/speed – ensuring that the maximum bandwidth speed is always available when required.Contact us to find out more
3CX is a software-based phone system that can run either on-site or securely in the cloud. 3CX can help you receive calls outside of the office, integrate with your CRM and existing telephony/mobile systems, implement call-recording, setup conference calls and dashboards and much more. We train all our engineers in the system and have installed and support many variants of the system. Why not call us first so we can discuss all the options, pros/cons and then put together a solution that we can be absolutely certain will work well for you.Find out more
Cornwallis are one of the largest providers of care services throughout the county, providing elderly care to hundreds of residents within Corrnwall. Working with Cornwallis Management Team, we looked at their telecoms systems, as well as audited other systems and presented a long-term strategy.Read more
“Piran provide a service, rather than seek a profit and seem as happy giving advice freely, all in aid of helping their customers.”