Why us

Our holistic approach means that our clients are always at the heart of what we do.

IT support with you in mind

Why work with us?

IT systems don’t need to be a headache. We spend time to make sure we understand your business. For all our customers we aim to put together a long term strategy that delivers your goals.

There’s no jargon, no upselling or sales targets – just honest, reliable IT support when its needed.

We pride ourselves on giving our customers the service they deserve. We don’t try to pigeon-hole people into packages or sell services that aren’t needed.
We take the time to understand, diagnose and recommend the right solutions, ensuring that together we find a strategy that fits the business’ needs.

We work with hundreds of customers of different sizes, from sole traders to large PLCs. We know first hand that every business is different and so are their IT requirements. We’ll treat our customers as individuals, ensuring we understand all their requirements so we can put together a plan .
Our customers love this approach as it ensures complete transparency, especially with costs!

Getting to know you…

We like to build relationships with our customers, and aim to be a trusted part of your team by helping you devekop your systems strategy and then implementing it.
Because we live in inconsistent times we aim to be flexible to provide what you need when you need it.
We offer a fully managed service for those customers that want us to keep a close eye on their systems, or just pick up the phone as and when you need us.
We’re confident that once you’ve used our support services, you won’t look back.

A little about us

Piran Technologies was established in 2004, and have taken years to refine and develop solutions and processes to ensure we deliver the best possible experience. Our team of engineers, based here in Cornwall have a breadth of experience that spans across hundreds of products, services and technologies. There’s always someone who knows the answer, whatever the question.

We can honestly say, hand on heart – we’re the best at what we do. We are constantly researching and developing our knowledge, ensuring we are always in the best position to advise our customers. Not forgetting we are one of the only Microsoft Gold Partners in the region and the only Cisco Premier Partner in the South-West, so you know you are getting the best expertise in networking solutions in the region!

Don’t just take our word for it, see what our customers have to say. 

What our customers say

It’s important to know what our customers think, that’s why for every support ticket we ask for our customer’s feedback. We feel the quality of our service speaks for itself.

3132

Support tickets raised in April 2022

99%

Support tickets that met SLA in April 2022

98%

Satisfaction score in April 2022

Get in touch to find out more

Give us a call on 01209 340120 or email us at
info@pirantech.co.uk