Proactive Monitoring
for Business
Proactive monitoring for your systems allows our help-desk, engineers, and management to dynamically monitor and manage your systems from afar. This can minimise the risk of breakages and downtime to your business, as well as avoid unexpected bills.
What is proactive monitoring?
Proactive monitoring is the continuous monitoring and analysing of your IT system’s performance and network health to identify potential issues before they become critical.
We use automated tools to collect data, monitor metrics, and generate alerts for anomalies, enabling our engineers to address problems before they happen. By forecasting and preventing failures, optimising resource usage, and ensuring high availability, proactive monitoring enhances system reliability, reduces downtime, and improves overall service quality. Proactive monitoring is essential for maintaining robust, efficient, and secure IT infrastructure.
Avoid IT problems before they happen
We understand how important it is to keep your systems running quickly, efficiently and safely – that’s why we recommend regular monitoring and maintenance of your systems, hardware and software. Proactive monitoring systems allows us to address any problems that may occur within your systems before they escalate and impact your business.
Our software allows us to connect your systems, where our engineers can keep an eye on your networks, monitoring any alarms and messages and providing when assistance is needed. We ensure your systems are running at the highest levels of performance and reliability. This gives you the peace of mind that everything is being constantly checked, optimised and updated behind the scenes.
What does proactive monitoring include?
Hardware monitoring – picking up failures (e.g. disks) so they can be fixed before you lose any data
Systems monitoring – picking up issues such as disk-space and CPU usage – so you aren’t struggling with unnecessary slowdowns
Update/patch management – ensures systems are updated in a way that works for you and minimises the risk of problems like ransomware
Remote Control – we can give you access to the system so your staff can take ownership, or simply use the built-in remote control
How we can keep your systems safe with proactive monitoring
“Often, our customers are completely unaware that an issue has occurred. Thats where proactive monitoring can be very handy. We like to think of ourselves as the silent team you need but can’t see. For those businesses that rely on their systems 24/7, this service is invaluable.”
Karl Harper, Escalated Systems Engineer
Proactive monitoring and cyber security in Cornwall & the UK
We offer a full range of IT support services for businesses in Cornwall and the UK, from proactive monitoring to cloud email and scalable phone systems.
To get started or find out more, give us a call on 01209 340120 or fill out our contact form below and we’ll be in touch.
You can also book a free discovery call with our team where we’ll answer any questions you might have and talk you through your options.
Get in touch
Got a question about the services we offer, pricing, or anything else? Fill out our contact form and we’ll be in touch – or drop us a line via phone or email.