Remote and on-site IT support can provide your business with added support when you need it, by phone or in your office. Our IT support is fast, reliable and jargon free. Our holistic approach means we take time to diagnose the problem, establishing the best path of action quickly and effectively. We can then react accordingly, pulling in the right expertise for the project.
Our help desk is available around the clock and is operated by experienced staff. We operate on a three tier system, which means we have skilled engineers with expertise in different areas always on hand, meaning the solution is always closer than you think.
There are no packages or fixed term contracts, our support can be flexible to suit your needs. Whether this is supporting your existing IT team or acting as your own dedicated house IT Manager we can adapt to the project in question.
Many of our customers use our services for holiday cover, or as a helping hand during busy periods, providing added peace of mind that their systems are in good hands, as well as the cost advantage of using our outsourced service over employing a member of staff.
That’s not all, we also offer support for your team through training and mentoring. We can allocate hours that are dedicated to supporting your team on certain platforms, software or processes, strengthening your IT internal knowledge. If you are looking for continuous IT support, take a look at our Managed IT Services.
“Our Team Viewer Silver Partner Status illustrates that we are experts in providing remote support to all our customers. We can stay connected with your business wherever you may be. We are able to log in quickly and securely, and provide assistance when it is needed, with minimal disruption to your work flow.”
Stephen Wenn, Escalated Systems Engineer
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