DM Orthotics is a world-leading provider of medical rehabilitation and sports performance products. They provide medical orthoses for the management of a wide range of neurological and musculoskeletal conditions to customers in over 25 countries worldwide.

With clinics throughout the UK, and many international clients, technology  is crucial to the success of the  company’s operations. DM Orthotics prides itself on its innovative approach to technology and  recognises  the importance of good IT systems within its organisation.

DM Orthotics contacted us for guidance and support with their systems as IT issues were impacting  upon staff productivity, and they were looking for transparency of charges for support services and software licenses.

Taking the time to understand DM Orthotics and their  business we conducted an extensive audit  of all IT Systems. As part of the report we made recommendations to review and replace their existing servers, which were  outdated and under-performing.

Consequently the internal virtualisation platform, hardware and software  were updated. This provided them with a robust system  improving performance, flexibility and reliability as well providing  peace of mind for the future.

Following a review of  the services needed and simplifying billing monthly IT costs were reduced  across the board  both for support services and licensing.

We also audited their network security using a sophisticated testing system that checks for vulnerabilities in firewalls and software, isolating any potential risks. As part of routine maintenance regular security audits are now undertaken to continually improve and monitor risks to systems.

Further work included upgrading and securing all internal systems including cloud file-sharing and email, and a zero-downtime migration to Microsoft Office 365. As a growing business this is an investment that the company will benefit from and will underpin future growth. Martin Matthews, Managing Director at DM Orthotics  explains:

"Working with Piran Technologies has significantly increased our confidence in our IT Systems and the audit highlighted the areas of review within our current systems, including security issues we could have been exposed to.    Piran recommended improvements based around our current and future needs enabling us to benefit from regular updates to our systems. They were able to significantly reduce and in some cases, eradicate costs."

For more information on DM Orthotics visit their website.

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