Cornish Mutual is an insurance company operating in the South West that specialises in the agricultural and business industry. The company was established over 110 years ago and employs over 90 people. Tony Plowright is Technology Project Leader, responsible for all the company’s IT infrastructure and support staff.
The company first approached Piran back in 2010, when the Finance Director was looking for a local IT company to develop a close working relationship with. Tony explains:
“Piran Technologies came in and created an independent report. This detailed a number of performance and security improvements that greatly improved network access speeds and didn’t constrain us for future expansion.
Their honesty and their understanding for what we were trying to achieve very much matched our ethos and the way we do business with our members. Piran set to work upgrading our systems and applications, providing additional resources to help during the deployment and implementation, allowing us to carry out changes without delays and reducing risk.
We now have an ongoing support contract with Piran to provide the specialist skills that we need. A Senior Engineer, comes on site one day per week in response to particular projects. It also makes it easy to discuss things, talk through issues and agree solutions face to face. We see Piran very much as our strategic partners – they make recommendations and give us advice on what to consider for the future.”
"What is particularly refreshing is the fact that they are not precious about supplying all hardware themselves. However, they work hard to be competitive and often do supply through an ongoing tender process."
“As well as our core IT infrastructure networking and servers, we worked with Piran to set up our three remote ‘offices’ in Exeter, Frome and Sedgemoor cattle markets. These offices have a basic data communications and telephone capability and now have secure connections back to head office.
Our relationship with Piran is productive and based on good communication. Things are very open and honest between us which is, in part, a consequence of the understanding that comes from the regular onsite presence.
Overall, Piran make things happen for us – that’s why they were chosen a number of years ago and why we continue to use them today. When you’re trying to deliver complex projects, we wouldn’t hesitate to recommend Piran.”
To find out more about Cornish Mutual visit their website.